COVID-19 Emergency Rental Assistance Program (ERAP)
Updates: The City of Chula Vista’s COVID-19 Emergency Rental Assistance Program (ERAP) has concluded after 18 months of helping low income Chula Vista renters who experienced a financial hardship due to or during the COVID-19 pandemic. SBCS, the administrator of the program, has disbursed all remaining funds to qualifying households. If you are a tenant, landlord, or San Diego Superior Court Staff and have questions about a submitted application, please contact SBCS at 619-271-1805. Please note that SBCS will need to verify the identity of the caller before providing any information about an ERAP application. SBCS thanks the City of Chula Vista and all of the partner organizations who collaborated on this program to reach families in need and help them apply for and receive assistance from this program.
The City of Chula Vista’s Emergency Rental Assistance Program (ERAP) helped eligible households in the City of Chula Vista who have been financially impacted due to the onset of the COVID-19 pandemic. The program provided payment assistance for renters who needed help with rent and utilities. The City of Chula Vista received funds from the United States Department of Treasury (federal award numbers ERA01031, ERAE0061, ERAE0307) and the State of California Department of Housing and Community Development. The program is being administered by SBCS.
- State of California COVID-19 Rent Relief Housing is Key https://housing.ca.gov/covid_rr/program_overview.html
- San Diego County 211 – Home – 211 San Diego Phone Number: 211
- SBCS – Serving San Diego County Children, Youth & Families – SBCS (sbcssandiego.org) 619-420-3620
- Free food: please see the SBCS food distribution calendar
- Help for families with young children: First 5 First Steps
- Tenants in California have certain protections from eviction under state law, as well as under local laws in some cities and counties. For more information, please visit the State’s Housing Is Key website at https://housing.ca.gov/tenant/protection_guidelines.html
- If you believe you have been unlawfully evicted or if you need legal advice, you should consult with an attorney. If you need low or no cost legal help, please visit lawhelpca.org for additional resources.
- Legal Aid Society of San Diego – 1-877-534-2524
- CSA San Diego County: www.c4sa.org 619-444-5700
Rental and Security Deposit Resources
- County of San Diego security deposit program: Security Deposit Assistance Program (sandiegocounty.gov) 858-694-4801
- Veteran’s Assistance: San Diego County Veteran’s Affairs | Veterans Affairs 1-800-827-1000
- SDGE CARES program: CARE and FERA Programs | San Diego Gas & Electric (sdge.com) 1-877-646-5525
- Statewide utility assistance: Low Income Home Energy Assistance Program (ca.gov) California Low Income Home Energy Assistance Program | Benefits.gov 916-376-7109; 1-866-675-6623
- Mortgage assistance program: California Mortgage Relief Program | (camortgagerelief.org)
- County of San Diego small landlord program: Rental Assistance for Small Landlords (sandiegocounty.gov) 858-694-4801
Flyers and Frequently Asked Questions (FAQs)
These flyers are available for archival purposes and do not reflect current fund availability. For the most up-to-date information, see ERAP Program Update at the top of this webpage.
This project is being supported, in whole or in part, by federal award numbers ERA01031, ERAE0061, ERAE0307 awarded to the City of Chula Vista by the U.S. Department of the Treasury.
This page will be updated as new information becomes available, check back here for updates!
SBCS will not deny any resident the equal opportunity to apply for or receive assistance under any program administered on the basis of race, color, sex, religion, creed, national or ethnic origin, age, familial or marital status, disability, income source, or sexual orientation.
It’s March 15th 2021 waiting on the application for rental assistance
The application is now live, we hope you will apply soon.
Is there a portal for landlord’s to see the status of resident’s who have submitted applications?
Yes, you can create a landlord account here: https://www.chulavistaerap.com/Identity/Account/LandlordRegister?returnUrl=%2F
Hi. I have been trying to apply online since 11:45 am. However, everytime I put in my password it says invalid.
I have tried resending for a password at no attempt to get in online. Please advise.
When you created your account with your email address, you should have received an email with a confirmation link. Could you please confirm if you clicked that link?
If you are still experiencing issues after trying that, please call 619-271-1805 and someone from our team will further assist.
Me and my daughter rented an apartment and she lost her job doing covid-19 when it first began so we moved out owing no rent but I am now homeless living in someone’s RV do I qualify for the rental assistance to to obtain a new apartment for myself
Instead of this program, we recommend calling our homeless support team at 619-882-3610 for support.
Hi. By when will applicants be notified if their application was approved? I applied online on March 15, 2021
Your application status can be viewed in your account. Completed applications typically take a few weeks to process.
How can we help you?
as a landlord, I’m not seeing any of my residents who have completed applications show up on my dashboard. How will I be notified that they have applied?
You should be able to view the status of your tenants who have submitted completed applications within a few weeks.
So it is normal to not see any of my resident’s name show up on my dashboard after they’ve applied? I’ll have to wait several weeks before any names show up?
Yes, it takes a few weeks for your tenants to show up on your dashboard after they’ve applied.
Is it normal to still not see any of my residents show up on the landlord portal? I have about 15 residents who have applied but none of them show up on my end.
As a landlord, If we don’t create our account, upload our W9, and complete our portion of the application for them, then the tenant may still be approved, but only for a 25% total vs. 80%. Can you confirm that this won’t be an issue and that we will be able to complete our portion in a timely manner? We are concerned because the City of San Diego applicants have been able to have the landlord portions completed
Landlords will have the opportunity to complete their portion of the application in a timely manner. However, you can get ahead of the process by proactively creating your account and uploading required documents. If this is done, then SBCS will link the landlord and tenant applications once we begin processing applications and so long as both are complete, the application will be ready for consideration.
What is the deadline to apply?
There is currently no deadline but we recommend applying soon, as funds will be distributed on a first-come, first-served basis.
Hello! Do you know if any Applications have been approved and if funds Have been sent out to landlords Already?
Application status can be viewed in your online account and typically takes a few weeks to process.
what If my sdg&E bill increased? Do i have to reapply or modify the original grant request? thanks
You do not need to reapply. We recommend logging into your account, update the amount owed and upload any supporting documentation that reflects the change.
How do I check the status of my application? Where do I find the link?
Your application status can be viewed by logging into your account here: https://www.chulavistaerap.com/
Hi I applied since March 16, 2021, I entered to see the status and it updtaed as if i submited the application today 03/31/2021 when origianly was on the 03/16/2021. Since i applied I have not received an email, where could I call thank you,
Please call our rental assistance team at (619) 271-1805 for assistance.
Hello… I applied on 3-15 and have not received any further information… When will we know if we were accepted…? And How long would it take to receive help…? Thank you…!
Your current application status can be viewed by logging into your account.
Hello… I am grateful for the possbility of help. I have had to sacrifice other things to avoid issues with my landlord, so I have not had to worry about evictions to this point… But now I have run out of wiggle room and find myself having to make tough decisions… When will those of us who have applied for “Future Help” get a answer or indication we may be approved..? I applied on 3-15 and have yet to get any updates… Thank you…!
When will you know if applications for “Future Rent” Assistance will be taken…