The novel coronavirus (COVID-19) has been detected in the United States and cases have been confirmed throughout California. Though no direct connections to these cases have been associated with our agency, South Bay Community Services is committed to protecting the health and wellness of our clients, staff and community by taking all preventive actions possible to minimize the potential spread of respiratory diseases.

SBCS is taking precautions in response to the COVID-19 outbreak that may temporarily affect the delivery of services to clients and community members. Here are the updates and reminders we’d like to ensure you are aware of at this time:

• Practice standard hygiene and illness prevention measures, including washing hands often for at least 20 seconds; avoiding touching eyes, nose and mouth as well as close contact with people who are sick; covering your cough; regularly cleaning and disinfecting objects and surfaces that are frequently touched; and avoiding hugging, shaking hands and other close physical contact with others whenever possible.
• If you are sick or have any sign of cold or flu, including coughing, sneezing or a high fever, please stay home and refrain from visiting SBCS and other highly trafficked public facilities. If you need to reschedule your appointment, access services or any other assistance, please call SBCS at 619-420-3620 and a representative will assist you.
• Clients, staff and community members visiting or reporting to agency sites will have their temperature taken and be required to use hand sanitizer before entering. If fever, cold or flu symptoms are present, they will be respectfully attended to and sent home.
• All SBCS sites will be deep cleaned on a regular basis and disinfectant wipes will be used to wipe down all surfaces daily.
• Clients who receive home visits will be contacted by phone prior to appointments to make sure all residents are well before an SBCS team member visits.
• Visitors to SBCS managed residences are on hold until further notice.
• Visit the Centers for Disease Control and Prevention website and/or the County of San Diego Health and Human Services Agency website for up-to-date information and guidance related to the COVID-19 virus.

We will continue to monitor the situation and provide updates as necessary. Thank you for your cooperation and support in these efforts to prevent the spread of viruses at this sensitive time.

Read full memo from SBCS Leadership (English/Español).